Newfoundland and Labrador Liquor Corporation’s Response to COVID-19

MARCH 18TH, 2020

The Newfoundland and Labrador Liquor Corporation (NLC) takes its responsibility for the health, safety and well-being of customers and staff very seriously. Effective immediately and continuing tomorrow and Friday (March 19 and 20) the following measures have been implemented:

  • NLC is limiting the number of customers that can be in store at one time to help facilitate social distancing protocols. This number depends on the store location/size;
  • Enhanced cleanliness protocols have been implemented, including more frequent sanitization of customer contact points, increased frequency of handwashing and the provision of gloves for staff;
  • NLC is cancelling all-in-store product sampling sessions;
  • NLC is encouraging customers to use alternate forms of payments other than cash;
  • The first hour of store opening each day will be designated for seniors and at-risk customers;
  • NLC is urging customers who are displaying flu-like symptoms or who have recently travelled internationally to not visit us at this time.

Beginning Saturday, March 21 NLC corporate Liquor Stores will be closed to the general public. Customers will be able to email or phone orders to specific stores though and collect product at that location. More details around the specifics on this process will be communicated over the coming days. NLC asks for patience as it works though this rapidly evolving situation in real-time and will take any and all precautions that help protect its customers and staff.

The Provincial Government will continue to monitor and where necessary implement protocols required to contain the virus. For the most up-to-date information related to COVID-19, please visit www.gov.nl.ca/covid-19. For general inquiries related to government services, please call 1-833-771-0696 from 9:00 a.m. – 5:00 p.m., Monday to Friday or email This email address is being protected from spambots. You need JavaScript enabled to view it. any time.

Quotes:

“I commend the NLC and NAPE for working together on solutions to protect the health and safety of the staff and customers. The measures they are implementing during this evolving COVID-19 situation will help ensure the recommended social-distancing practices are implemented, while supporting operations of the NLC.”

Honourable Tom Osborne
Minister of Finance and President of Treasury Board
Minister Responsible for the NLC

“The health and safety of our staff is a top priority. We will work collaboratively with all of our stakeholders to ensure the well being of our staff, and to address the needs of the citizens of the Province in this unprecedented situation.”

Sharon Sparkes
Interim President and CEO, Newfoundland and Labrador Liquor Corporation

“We are pleased with the recommended course of action to continue operations at the NLC while making the changes necessary to protect our members and the general public. Having the NLC, the Provincial Government, and our union working together to find solutions in these unprecedented and challenging times is in the best interests of our members, the public they serve, and the province as a whole.”

Jerry Earle
President, NAPE

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