Education & Training

Responsible Service: Customer Without Valid ID

Discover how to verify IDs, recognize invalid identification, and confidently refuse service when necessary.

Responsible Service: Preventing Overserving

Learn how to prevent overserving, promote moderation, and respond when customers pressure for continued service.

Responsible Service: Suspected Impaired Customer

Learn to recognize alcohol or drug impairment, refuse service respectfully, and help protect yourself and your customers.